Holiday Inn Express Stevenage, an IHG Hotel

Location was brilliant-we travelled by train, so very convenient. Also close to shops and good restaurants a short walk away. Liked that you could get food, albeit a limited choice, and a drink at the hotel at any time. Ambience in lounge area was good and staff very attentive , polite and friendly. Room and ensuite also very good - comfortable with all needs met. We loved ourr stay, but one thing let it down......

Situated in a housing complex area. Library opposite. Shopping centre next door. Flats all around. My room view looked out over the GP and Library. Convenient for the parking site....2mins walk. And the shopping centre 2 mins again.......easy to grab a takeaway for dinner. Excellent if you just need a simple base in the area. I needed a quiet place to work. Despite being in such a built up area the insulation was great.....once you closed the window you heard nothing. Thick blind out curtains cut off all light for a comfortable night's sleep and the room was very clean.

Location was great, room was clean and had toiletries, tea/coffee making facilities, hair dryer, ironing board, air con/heating. TV. Breakfast had plenty choices, although there were no egg with the cooked choices at 9.15, despite a packed restaurant 👎 but cereals, yoghurt, pastries, rolls, toast and a pancake making machine to choose from.

Hotel reception was clean and welcoming and the staff very good. Parking was available outside the hotel on the road using a parking meter. Other parking was also available at a reasonable cost. Very close location to the train station and also Stevenage leisure Centre, theatre and food outlet village The rooms were large and clean and the breakfast was a buffet but with plenty of choice for all tastes I would also say the hotel is very good value for money

I enjoyed the continental breakfast but most of all I like the staff. One staff member in particular called Azz was so helpful. I was on a break with my daughter who is non verbal and autistic. She was being quite challenging at breakfast and Azz recognised and he brought over some crayons an stuff for my daughter to distract with. It felt so nice to be offered help instead of being judged. From that moment Azz always asked how my stay was, if I needed anything and that he was here to help. Azz made my 2 nights stay a pleasure and because of the this alone I would definitely recommend. Thanks Azz!